Privacy Policy

Privacy introduction

At Itqan (itqantools.com), we believe your privacy matters. This policy explains how we collect, organize, and protect personal data.

We are committed to protecting user data in line with GDPR principles and other applicable privacy laws.

Data we collect

We collect very limited data:

Data you provide directly:

• Account data: name, email, password (encrypted)
• Contact data: phone number (optional)
• Support inquiries: messages you send when contacting us

Data collected automatically:

• Device information: browser type, operating system, IP address
• Usage information: pages viewed, time spent
• Cookies: to improve user experience
• Analytics: aggregated statistics about service usage

How we use your data

We use data only for the following purposes:

• Service delivery: process requests and improve performance
• Communication: send important updates and security notices
• Improvement: understand usage to improve the service
• Security: detect and prevent suspicious or unlawful activity
• Support: respond to questions and resolve issues

What we will not do:

• We will not sell user data to third parties
• We will not share personal data with other companies without your consent
• We will not use user data for behavioral advertising

Data sharing

We may share user data only in the following cases:

• Service providers: hosting and email providers (under strict agreements)
• Laws and regulations: when legally required to disclose
• Safety and security: to prevent unlawful activity
• Your explicit consent: when you agree to share

Cookies

We use cookies to improve your experience. You can control cookies via your browser settings.

Protecting user data

We take strong security measures to protect your data:

• Encryption: data is encrypted in transit and at rest
• Secure servers: hosted on hardened infrastructure with firewalls
• Limited access: only authorized personnel may access data
• Monitoring: 24/7 monitoring for suspicious activity
• Periodic testing: regular security reviews and penetration tests

Your rights

Under GDPR and other privacy laws, you may have the following rights:

To exercise these rights, contact us at: support.itqantools@gmail.com

Data retention

• Account data: kept while your membership is active; deleted within 30 days after account deletion
• File contents: deleted immediately after processing
• Access logs: kept for 90 days for security purposes
• Analytics: retained for up to 2 years then deleted

Third‑party services

We may use external services such as:

• Google Analytics: to analyze site traffic
• Cloudflare: for protection and network services
• Payment processors: secure payment handling

Please review the privacy policies of those providers. We are not responsible for their practices.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

If we learn we collected such data, we will delete it promptly.

External links

Our site may include links to other websites. We are not responsible for their privacy practices.

Please read the privacy policy of any external site before submitting personal data.

Policy updates

We may update this policy from time to time. We may notify users of material changes via email.

Continued use of the service means you accept the updated policy.

Contact us

If you have questions or concerns about this policy or data handling practices, contact us:

Our GDPR commitment

We are committed to the EU General Data Protection Regulation (GDPR) and international data protection best practices.

Our commitments include:

• Collecting data lawfully and transparently
• Using data only for stated purposes
• Protecting data with strong standards
• Respecting user rights
• Documenting and monitoring data processing