Privacy introduction
At Itqan (www.itqantools.com), we believe your privacy matters. This policy explains how we collect, organize, and protect personal data. For cookies and similar tracking technologies, see our Cookie Policy — a complementary part of our privacy framework.
We are committed to protecting user data in line with GDPR principles and other applicable privacy laws.
Data we collect
We collect very limited data:
Data you provide directly:
- Account data: name, email, password (encrypted)
- Contact data: phone number (optional)
- Support inquiries: messages you send when contacting us
Data collected automatically:
- Device information: browser type, operating system, IP address
- Usage information: pages viewed, time spent
- Cookies: language, session, and consent preferences — see Cookie Policy
- Analytics: aggregated usage statistics (only with your consent, if enabled)
Important: Uploaded files are processed only to complete your request. We do not keep file contents as a permanent archive, sell them, or use them to train AI models for advertising.
How we use your data
We use data only for the following purposes:
- Service delivery: process requests and improve performance
- Communication: send important updates and security notices
- Improvement: understand usage to improve the service
- Security: detect and prevent suspicious or unlawful activity
- Support: respond to questions and resolve issues
What we will not do:
- We will not sell user data to third parties
- We will not share personal data with other companies without your consent
Advertising: We may show Google AdSense ads on this site. Google may use cookies and similar identifiers to serve ads based on your prior visits to this site or other sites. For more information about how Google uses data when you use partner sites or apps, see: How Google uses data when you use our partners’ sites or apps. You can manage ad preferences on our site via Cookie Policy or the consent bar, and personalized ads in Google at Google Ads Settings.
Data sharing
We may share user data only in the following cases:
- Service providers: hosting and email providers (under strict agreements)
- Laws and regulations: when legally required to disclose
- Safety and security: to prevent unlawful activity
- Your explicit consent: when you agree to share
Cookies
We use cookies and similar Trackers to run the site and remember your preferences. On your first visit, a consent bar at the bottom lets you accept all, accept essential only, or manage ads and analytics separately. We use Google Consent Mode v2 so advertising and analytics cookies stay denied by default until you choose.
Change your choice anytime via the Cookies footer link or the “Manage cookie preferences” button on Cookie Policy. For full details on types, durations, and third parties, see Cookie Policy.
| Category | Examples | Consent | Typical duration |
|---|
| Essential | PHPSESSID, itqan_lang, itqan_consent | Not required | Session / up to 365 days |
| Analytics | Google Analytics (if enabled) | Requires consent | Per provider |
| Advertising | Google AdSense (pub-2979480872562505) | Requires consent | Per Google |
| Optional cloud | Google Drive, Dropbox | When you use the service | Per provider |
Protecting user data
We take strong security measures to protect your data:
- Encryption: data is encrypted in transit and at rest
- Secure servers: hosted on hardened infrastructure with firewalls
- Limited access: only authorized personnel may access data
- Monitoring: 24/7 monitoring for suspicious activity
- Periodic testing: regular security reviews and penetration tests
Your rights
Under GDPR and other privacy laws, you may have the following rights:
Right of access
Request a copy of the personal data we hold about you
Right to rectification
Correct inaccurate or incomplete personal data
Right to erasure
Request deletion of certain personal data (“right to be forgotten”)
Right to object
Object to certain processing activities
Right to data portability
Request transfer of your personal data to another provider
Right to obtain a copy
Receive a usable copy of certain personal data
You may also withdraw your consent to non-essential cookies at any time via Cookie Policy or the consent bar.
To exercise these rights, contact us at: support.itqantools@gmail.com
Data retention
- Account data: kept while your membership is active; deleted within 30 days after account deletion
- File contents: deleted immediately after processing
- Access logs: kept for 90 days for security purposes
- Analytics: retained for up to 2 years then deleted
AI-assisted tools
Some Itqan tools use automated or AI-assisted processing to produce a result you requested. Examples include PDF summarize and translate, headline suggestions, logo generation, math problem explanations, background removal, OCR, and speech-related tools. These features are optional — you choose when to run them.
- What is sent: Only the text, image, audio, or document needed for that request (or an extracted subset, such as page text for summarization).
- Where it runs: Processing may happen on Itqan servers and, when configured, via third-party model providers such as Hugging Face Inference, a local Ollama instance on our infrastructure, or another cloud LLM API. Provider availability can change; we do not publish API keys or internal endpoints here.
- Retention: Request payloads and outputs are handled as temporary processing data and deleted under the same file-retention rules as other tools. We do not use your uploads to train our own advertising models.
- Accuracy: AI outputs can be incomplete or incorrect. You remain responsible for reviewing results before relying on them for legal, medical, financial, or academic decisions.
- Not offered: We do not operate a public “AI content detector” product on this site.
Related: Security · AI PDF summarize & translate guide · How we handle your files.
Google Drive and Dropbox
Itqan tools include optional buttons that let you import files from Google Drive or Dropbox, and sometimes save processed results back to your account with either provider. These features are entirely optional; you can always upload from your device or download results locally without using them.
How these features work
- Import: When you click the Google Drive or Dropbox button, you sign in with that provider (Google or Dropbox) and choose the file(s) you want to process on Itqan.
- Save: On result pages, a button may let you save the output file to Google Drive or Dropbox after you approve the provider’s consent screen.
- Authentication: Uses the provider’s official OAuth interfaces in your browser. We never ask for, and never store, your Google or Dropbox password.
What we access — and what we do not
- We only access files that you explicitly select or that you approve for saving through the site buttons.
- We do not browse your entire Google Drive or Dropbox account, and we do not use these services for marketing or to sell your data.
- An imported file is processed temporarily on Itqan servers to complete your request (for example convert, compress, or merge), then deleted under the retention rules above — the same approach as files uploaded from your device.
- Access tokens are used only temporarily to complete the import or save you requested; we do not use them later to access your account without a new action from you.
Your control and revoking access
- You can stop using the cloud buttons at any time and rely on local upload/download only.
- You can revoke Itqan’s access from your Google Account (Security → Third-party apps) or from connected apps settings in Dropbox.
Your data with those providers is also governed by their own policies. See:
Note: Using Google Drive or Dropbox via the site buttons means you agree to exchange the selected file with that provider solely to complete the import or save you requested.
Third‑party services
We may use external services such as:
- Google AdSense: ad delivery (pub-2979480872562505) — requires your consent. Details in Cookie Policy and the Google Privacy Policy.
- Google Analytics: site traffic analysis (with your consent, if enabled) — see Cookie Policy
- Google Drive: optional file import or saving results to your account via site buttons — see the section above and the Google Privacy Policy.
- Dropbox: optional file import or saving results to your account via site buttons — see the section above and the Dropbox Privacy Policy.
- CDN / fonts: loading public libraries (e.g. cdnjs, jsDelivr) and web fonts to run the interface
- AI model providers: Hugging Face, local Ollama, and optionally other LLM APIs when enabled — see “AI-assisted tools” above
- PayPal: subscription and invoice payments when you choose a paid plan (see checkout flow)
- Email delivery: transactional mail (account, support, security notices) via our configured mail providers
Please review the privacy policies of those providers. We are not responsible for their practices.
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
If we learn we collected such data, we will delete it promptly.
External links
Our site may include links to other websites. We are not responsible for their privacy practices.
Please read the privacy policy of any external site before submitting personal data.
Policy updates
We may update this policy from time to time. We may notify users of material changes via email.
Continued use of the service means you accept the updated policy.
Contact us
If you have questions or concerns about this policy or data handling practices, contact us:
Privacy officer: support.itqantools@gmail.com
General support: support.itqantools@gmail.com
Website: https://www.itqantools.com
Address: Amman, Jordan
Country: Jordan
Response time: within 24–48 hours
Our GDPR commitment
We are committed to the EU General Data Protection Regulation (GDPR) and international data protection best practices.
Our commitments include:
- Collecting data lawfully and transparently
- Using data only for stated purposes
- Protecting data with strong standards
- Respecting user rights, including cookie consent and withdrawal
- Documenting and monitoring data processing