Terms of use

Introduction and acceptance

Welcome to Itqan (itqantools.com). By accessing or using the website and services, you agree to these terms in full.

If you do not agree, please do not use the service. We may update these terms at any time.

What the service includes

Itqan’s services include all file-processing tools on the site, such as:

• PDF tools (merge, split, compress, edit, and similar)
• File conversion between formats
• Office and utility tools
• Any additional services we add later

Rules for using the service

By using the service, you agree to:

• Use the service only for lawful, legitimate purposes
• Not upload files with illegal or harmful content
• Not attempt to break into, abuse, or disrupt our systems
• Not process other people’s sensitive files without their consent
• Comply with applicable local and international laws

Files and content

• Ownership: You keep ownership of files you upload. We do not claim rights over your content.
• Automatic deletion: Files are removed automatically after processing, typically within 24 hours.
• No long-term storage: We do not keep backup copies of file contents.
• Prohibited files: We may refuse files that appear malicious, illegal, or abusive.

Limitation of liability

What we are not liable for:

• Loss of data or files
• Indirect or consequential damages from use of the service
• Occasional errors or temporary technical faults
• Service interruptions for reasons outside our control

Quality goals

We work to provide:

• Accurate, reliable file processing
• Respect for original layout and quality where possible
• High availability (we target about 99.5% uptime)
• Fast, efficient processing

However, issues can occur; we will try to address them quickly.

Fees and payment

• Free use: Most core features are free.
• Paid options: Some advanced options may require a subscription.
• Refunds: Refunds may be available within 30 days of purchase, as described at checkout or on our site.
• Pricing changes: We may change prices with reasonable prior notice where applicable.

Privacy and security

Our Privacy policy applies. Please read it to understand how we handle user data.

Suspension or termination

We may:

• Suspend or close accounts that break these terms
• Remove content that is illegal or abusive
• Refuse service to specific users in serious cases
• Interrupt the service if legally or technically required

External links

We may link to third-party sites. We are not responsible for their content. Read their terms and policies carefully.

Intellectual property

• Itqan’s rights: Site content (trademarks, design, and software) is protected by intellectual property laws.
• Your files: You remain responsible for and retain rights in your own files, subject to law.
• Licence to you: We grant a limited, personal, non‑transferable right to use the service as offered.

Changes to these terms

We may change these terms. For material changes, we may notify users by email or a notice on the site.

Continued use after changes means you accept the updated terms.

Email and communications

When you create an account, you may receive emails about:

• Service updates and new features
• Important security information
• Occasional offers, where permitted
• Support messages related to your requests

Governing law

These terms are governed by the laws of Jordan. Disputes should be brought before the competent courts in Jordan, unless otherwise required by mandatory law.

Contact

If you have questions about these terms, contact us: